On what would have been just a typical day at work – trying to get rid of a hockey rink that won't melt so the circus can go on that night, looking for an elephant lost in the building and arranging an impromptu press conference to repair one of his boss's PR nightmares – Alice ends her casual relationship with Ben to commit to another man. This happens on Ben's 40th birthday, just as he's realizing he doesn't want to be alone.

Ben's plan to get his employees to like him backfires. Meanwhile, Crystal invites Alice and Alonzo on a double date with her new beau, and Ben gives Heather the responsibility of finding a new halftime act when the Sunshine Center mascot suddenly quits.

When Alice asks Ben for an assistant, he gives her Roman. Roman may not be what Alice had in mind, but she finds a connection with him that surpasses her expectations. Meanwhile, Crystal wants to honor a passing friend with a funeral at The Sunshine Center, and Alonzo comes clean about a past relationship.