Emergencies include a ride-share trip gone awry, a farming accident and a memorial service that may turn into another funeral. Owen unexpectedly bonds with the former Captain of the 126 (guest star Billy Burke), while Marjan and the crew help Mateo try to pass his written exams.

The 126 make calls to a bloody disaster at an ice cream shop and help rescue a boy missing from his own birthday party. Meanwhile, the 126 holds an "intervention" for Owen after he accidentally spills his secrets to new roommate Mateo. Then, T.K. and Carlos take a big step in their relationship, as Grace learns to rely on others in the aftermath of the car accident.

Grace is caught in the ice storm as she goes into labor, and Judd, Owen and Tommy race to find her.