After a survey reveals that the staff is unhappy, Veronica tries to improve their morale.

Veridian blames Linda for a perfume with unexpected side effects, and friends fall out when they're forced to testify.

The team learns a shocking secret about Veronica when an invention goes awry. Meanwhile, Linda tries to set up Ted with another woman.

When a typo in a memo about inappropriate behavior at Veridian Dynamics orders employees to now engage in offensive language, Ted tries to convince the company to correct the error, but not before the insults start flying. Meanwhile, Veronica is afraid, and guilty. If the company can make such a stupid mistake, can it be that her own promotion is the result of a typo on a memo meant for W. Palmer and not V. Palmer?

Veronica is suspicious that Ted might be using his daughter to bond with the boss in an effort to advance his career. Meanwhile, Phil and Lem tentatively start a friendship with Linda.