When Lulu makes a serious mistake on one of True's projects, True must decide whether or not to fire her friend. Meanwhile, Ryan tries to come up with an awesome online video that will be an internet sensation.

True finds out that some her design ideas have been rejected and takes her displeasure out on Max. Meanwhile, Amanda's ex-boyfriend Chad Brackett returns and invites the Mad Style staff to his art exhibit that depicts Amanda in an unflattering manner.