Halloween finds the first responders racing to the rescue at a cemetery, a haunted hayride and a spooky Hollywood parade; Meanwhile Maddie thinks she has received a "ghost" call from a missing hiker; Hen finds herself facing with a life or death situation with the father who abandoned her; Eddie reconnects with his estranged wife.

The holidays are naughty and nice for the first responders, who must deal with a stampede at a toy store, a mistletoe stunt gone awry and neighbors competing in a Christmas-light showdown. Meanwhile, Bobby contemplates his future with Athena, Chimney and Buck attempt to lift Maddie's spirits and Eddie must decide if he wants to give his son what he really wants for Christmas - a visit with his mom.

The First Responders rally together to search for a missing Maddie.

A going-away party for a bank manager turns into an emergency, and then a mystery, as the first responders are accused of pulling off a daring heist.

The first responders deal with a calamity at a chocolate factory; a mail bomb explosion; Eddie receives some surprising news from Shannon; Maddie contemplates her future in the call center.

Eddie's journey to rescue a boy from a well turns into a mission to save himself from his past.