The staffers go on strike, but Amy and Jonah make things worse by negotiating with corporate. The ambitious Mateo regrets going on strike and sneaks back into the store. Garrett meets a sightly woman on the picket line.

Amy tries to wow corporate, but a workplace accident jeopardizes her efforts. Glenn attempts to impress the district manager by being a tough boss. Dina sets out to win over the employees. Mateo makes a discovery about Jeff.

When Cloud 9's spokesman is accused of a heinous crime, Glenn worries that he doesn't know enough about his employees and Dina exploits his concerns by carrying out storewide drug testing. Meanwhile, Amy and Jonah have a fun, flirty day avoiding work and daring each other with a series of pranks; Cheyenne can't stop talking about her baby, which annoys Garrett ; and Mateo continues to look for romance in his ambiguous relationship with Jeff.

Dina throws a wrench in everyone's Halloween plans when something goes missing from the store and declares that no employee can leave until someone confesses to stealing.

Jeff lets the employees know that Rex, a vice president from corporate, will be coming by the store to help with the rollout for Cloud 9's store-wide rebranding, and it turns out Rex is someone from Jonah's past. Meanwhile, Mateo is stunned to learn of rumors that Jeff is in a relationship with an employee.

A well-intentioned Amy and Glenn get caught up in the Valentine's Day spirit, quickly learning what happens when you try and force love. Meanwhile, Jonah goes undercover to try to catch a serial shoplifter and Mateo begins to unravel as Sandra's relationship with Jeff takes a new turn.

When Amy sees Mateo out on a secret date with Jeff, she ignores Garrett's advice to stay out of it, and ends up throwing multiple relationships - both real and imagined - into chaos. Meanwhile, Glenn resents Jonah for outshining him during Cloud 9's Wellness Fair, and Dina tries to prove that Amy faked an illness.

Jonah accompanies Amy on a trip to help her mom and dad move out of her childhood home. Meanwhile, Glenn desperately wants to win the freshly minted Cloud 9 Integrity Award, but starts to worry that Garrett has a better chance of winning; Dina tries to take advantage of Mateo's relationship with Jeff to fix problems in the store - including a roach infestation; and Cheyenne gets caught up in Glenn's self-serving campaign.

When Mateo faces complications with his transfer to a Cloud 9 Signature store, he becomes desperate to resolve his undocumented status. Meanwhile, Amy helps Glenn battle an Internet troll, Jonah and Cheyenne try to give Mateo legal counsel, and Dina and Garrett take issue with corporate.

Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah truggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms an alliance to keep his job. Meanwhile, a tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable pairings.

The Cloud 9 employees are rushing to finish re-building the store in time for its "Grand Re-Opening." Amy and Jonah confront their awkward kiss; Glenn discovers something about himself; Garrett avoids Jonah; Mateo worries about the voicemail he left on Jeff's phone; and Dina meets her match.

Tensions arise among the employees after an attempted robbery, pitting Dina against Jonah. Meanwhile, Glenn has a tough time firing the store security guard, and Amy discovers that her coworkers have been hanging out without her.

After a Cloud 9 employee posts a controversial video online, Dina enlists Cheyenne to help police the rest of the staff's social media accounts. Meanwhile, Amy learns something about Jonah that drives her to desperately pursue Instagram views, and Glenn suspects Mateo of rewards card fraud.

When corporate announces that the store is getting an upgrade, Amy, Jonah and Dina set out to discover the pros and cons. Meanwhile, Cheyenne accidentally volunteers to be Glenn's surrogate, and tries to get out of it.

When Mateo gets injured, Jonah tries to help him avoid Cloud 9 compensation for fear of his immigration status being revealed. Meanwhile, Amy attempts to convince everyone that she likes Kelly.

When Glenn and Dina offer amnesty to all the employees for any bad things they confess, Garrett and Cheyenne try to decide how to take advantage of it. Meanwhile, Jonah and Amy try to defuse an awkward situation that has the whole store gossiping.

When Jeff leaves Cloud 9 to work at Target, Garrett leads Glenn to believe that he's poaching other employees to go with him. In return Glenn tries to poach employees from Target. Amy goes on a double date with Dina, and Kelly and Jonah discuss moving in together.

The store hosts a gender reveal party for Glenn and his wife, Jerusha, just as Dina is freaking out at the realities of having to deliver a baby; Amy receives some unsettling news.

As the store prepares to host a company-wide Town Hall meeting, Amy and Jonah are forced to put their conflicts aside and rally their co-workers to confront the CEO. Meanwhile Glenn struggles with the pressure of speaking to a global audience.

On their first day back from suspension, Amy and Jonah steel themselves for a barrage of jokes and snide comments about their sex video, while Jeff goes to extreme lengths to win back Mateo.

Amy and Jonah get a taste of how the other half lives when they attend a managers' conference; Mateo unwittingly reveals a secret about himself; Garrett and Dina face the trials and tribulations of the giftwrapping station.

Amy and Dina visit Cloud 9 corporate to fix problems caused by Sandra's misguided activism, while Jonah tries to sabotage an employee meeting and Garrett tries to prove to his co-workers that he's a good person.

Amy and Jonah find themselves on opposing sides as corporate tries to win over employees by showering them with treats. But when the company's tactics grow more extreme, everyone must band together to save one of their own.

Amy attempts to gather glowing character testimony for Mateo's immigration lawyer, but comes up short. Jonah plans an engagement party for Sandra, infuriating Dina, while Glenn and Marcus compete for Mateo's old locker.

Amy organizes a community service event, but it’s jeopardized by Jeff's return and Glenn's desire to help his co-workers. Meanwhile, Sandra confronts Jonah about his strategy for soliciting donations, and Garrett tries to prove his intelligence to Dina.

When Jeff returns to push customer satisfaction surveys, Mateo enlists Garrett's help to hide his relationship. Dina, Glenn and Cheyenne's plan to boost the scores creates new and bigger problems. Jonah tries to convince Sandra to value herself.