Amy's daughter Emma is without childcare and has to come to the store for the day. Unfortunately, this is against store policy, so when Glenn pulls Amy away to help him with a task, Jonah has to keep Amy's secret and an eye on Emma. Elsewhere Mateo and Cheyenne fight over a couch that is on sale because an elderly man passed away on it and Dina tries to catch a shoplifter.

Dina throws a wrench in everyone's Halloween plans when something goes missing from the store and declares that no employee can leave until someone confesses to stealing.

When Amy sees Mateo out on a secret date with Jeff, she ignores Garrett's advice to stay out of it, and ends up throwing multiple relationships - both real and imagined - into chaos. Meanwhile, Glenn resents Jonah for outshining him during Cloud 9's Wellness Fair, and Dina tries to prove that Amy faked an illness.

Everyone in the store is on edge as Glenn tries to figure out which employees to lay off. Jonah truggles with the fallout of an admission he made to Amy, Garrett and Dina spar, and Mateo forms an alliance to keep his job. Meanwhile, a tornado warning goes into effect at the worst possible time, forcing the staff into uncomfortable pairings.

When Amy's daughter gets a job at Cloud 9, Amy turns to Jonah for advice on how to balance her parenting. Meanwhile, Garrett and Dina argue over who broke up with whom and Cheyenne tries to convince Mateo that the cute construction worker might just be flirting with him for store perks.

Jonah struggles to find his place at Amy’s daughter Emma’s quinceañera, while Dina proves very popular with some teenage boys. Cheyenne and Mateo are obsessed with seeing Amy cry.

The local mall has closed, and while Amy and Dina are excited about the influx of new customers, they quickly realize they're not all there to shop. Cheyenne learns she's not as cool as she thinks she is.

Some inside information leads the Cloud 9 employees to try to make the store seem perfect for one day.

The employees celebrate the past, present and future of Cloud 9. Series finale.