After Cloud 9 receives a new cereal bar, Amy and Jonah speculate on Zephra’s ulterior motives. Dina enlists Cheyenne’s help in dealing with a scammer. Garrett tries to con Glenn into giving him paid time off.

During the coronavirus pandemic, Amy and Jonah try to bring order to the chaos in Cloud 9 while being pulled in multiple directions. The employees learn what it means to be "heroes," while Amy and Jonah's impending move to California looms large.