Jonah begins his first day on the job at big-box store Cloud 9 and immediately starts a rocky relationship with floor supervisor Amy when he comes off as elitist and mistakenly marks appliances for only a quarter. He is also the romantic target of aggressive assistant manager Dina, whose bible is the employee code of conduct. Pregnant Cheyenne shares a memorable moment with her boyfriend, Bo.

Store manager Glenn gets overly excited when the Cloud 9 corporate magazine, Stratus, is interested in a story. The reporter, Cynthia, is more focused on Jonah, however, and the two develop a more-than-business relationship, which Amy had suspected. Garrett does his best to avoid be photographed for the magazine's cover. Cheyenne asks her boyfriend, Bo, to come up with a corporate jingle to help earn money to pay expenses for their upcoming baby.

Amy fights racial stereotypes, while Jonah learns why you should never lend a helping hand.

When Jonah's coworkers discover a mannequin that looks exactly like him, it quickly becomes everyone's newest obsession. While doing his best to prove to Amy and everyone else that the teasing doesn't bother him, Jonah ends up doing the complete opposite. Elsewhere Cheyenne is thinking of putting her baby up for adoption, pitting Glenn and Dina against one another in a fight over who would make the better parent.

Amy's daughter Emma is without childcare and has to come to the store for the day. Unfortunately, this is against store policy, so when Glenn pulls Amy away to help him with a task, Jonah has to keep Amy's secret and an eye on Emma. Elsewhere Mateo and Cheyenne fight over a couch that is on sale because an elderly man passed away on it and Dina tries to catch a shoplifter.

When Glenn publicly congratulates Jonah for his superb test results, Amy becomes slightly annoyed and competitive, resulting in a chaotic battle of street smarts vs. book smarts. Meanwhile, the rest of the Cloud 9 team are on the lookout for a secret shopper, determined to be on their best behavior for him.

Glenn pits the employees against each other in a contest to see who can sell more stuff.

Cheyenne shops Cloud 9's one-day wedding sale while Amy and Dina search for her missing fiancé.

Secrets come pouring out after the employees get locked in Cloud 9 overnight.

Efter en akavet samtale med Dina, om hendes følelser, proklamerer Jonah i panik at han ville date hende, hvis hun ikke lige var hans vejleder. Dina går til Glenn for at bede om et andet job, hvilket igen efterlader Jonah i en akavet situation hvor han vil ønske han kan slå op med hende på en ikke-konfronterende måde.

Cheyenne ser ud til at gå i fødsel ved sin disk, men det er falsk alarm. Efter det , opdager Jonah at Cloud 9 ikke tilbyder betaling under barsel. Hans forsøg på at hjælpe Cheyenne, fører til at hovedkontoret sender en ""fagforenings-nedbryder"" til butikken. Dina fortryder at hun har bedt om et andet job.