The new concourse is trialed to test if it's on schedule to receive 15 million passengers and 33 of the mighty 389-million-dollar Airbus A380s.

The construction team behind the new concourse feel the heat as more than 200 volunteers test whether it's ready to be used by the public.

Customs find crystal meth in the luggage of a passenger from Ghana and a pigeon delays an Emirates flight at Manchester.

The Airport Services Manager deals with passengers getting connections to Australia. They must depart on time, or the flights cannot land.

Duty Manager Khalil has to help a family stranded in the terminal, while Controller Nargis must free a cargo of meat stuck in the desert heat.

David Robson must greet some temperamental VIP passengers and Dispatcher Nizel has a problem when a brand-new A380 goes missing.

Passenger Operations has to cope with a group of stranded tourists, and a missing passenger puts a curfew-critical flight to Sydney in jeopardy.

Although Dubai International tries to prepare for every scenario, more than one million passengers each week inevitably bring unusual challenges.

Missing passengers threaten to seriously delay a flight to Perth. Meanwhile, there are headaches for engineers when a $208million jet refuses to start