Maggie's emotional instability worsens. She refuses her medication, becomes combative and flees the hospital. Abby finds solace with Kovac. The gang member girlfriend of Benton's deceased nephew knows who killed him and that he was hated for his antigang stance.

Benton and Cleo clash over his deceased nephew's girlfriend. They finally agree to call a social worker. Benton confesses his love to Cleo. The spinal surgery malpractice suit is settled by employing a technicality: the equipment used was later recalled by the manufacturer. But Corday now doubts her abilities as a surgeon.

Dr. Susan Lewis arrives, looking for work in the Chicago area again. Greene hires her, over Weaver's objection. Chen nervously attends a risk management review, accompanied by the unforgiving Weaver, to discuss a patient who recently died under Chen's supervision.