Dr. Lewis tries to get a mentally disturbed individual admitted to the psych ward. Carter has a difficult day, treating many members of wedding party, suffering from food poisoning. Dr. Ross finally visits Carol, eight weeks after her suicide attempt. Dr. Greene deals with an elderly gentleman having a difficult time letting go of his dying wife. He also discovers that Jenn passed the bar exam.

Carter has a difficult day when he has to identify a dead teenager and notify his parents. It doesn't help that he notifies the wrong family. Doug woos Carol, despite Taglieri's presence in her life. Benton clashes with brother-in-law Walt after he neglects family duties.

A severe blizzard leaves the ER utterly devoid of patients, leaving the staff free to goof off. In the middle of their fun, a call comes from dispatch, informing the ER of a 40-car pile-up with dozens of casualties. The ER goes from being deserted to capacity. All surgeons are called in. Bob surprises everyone with a quick and life-saving decision. A new doctor, Angela Hicks, arrives just at the right time. Ross and Linda return from the Caribbean just as Carol makes a surprise announcement.

Carol worries about a Russian girl with AIDS who's brought in and then abandoned by her foster mother. Kayson asks Susan to be his Valentine. Deb accidentally consumes LSD-laced chocolates.

A busy Dr. Greene goes all day in solving his patients' problems until he encounters the case of a pregnant woman suffering from complications that threaten both her life and her unborn baby's.

Carter faces his last day in the hospital with aplomb, harshly grading Benton on an evaluation report. He later rescinds the report after finding out that the surgical sub-I is his. Carol faces wedding day jitters, culminating in Tag's deciding to call off the wedding. Chloe disappears again, abandoning little Susie with Susan. Dr. Swift changes his mind and decides to support Mark. Jake visits Doug.

The ER treats victims of a gang shootout. Carter arrives late and unprepared for his new position. Mark learns all about being an attending, including senior staff's habit of bad-mouthing the residents, particularly Doug Ross. Mark hires a new chief resident, Kerry Weaver. New third year med students arrive to complete their ER rotation.

Speculation runs through the ER, on a very hectic day, about Randi's possible criminal history. Mark faces an ethical dilemma when he has to decide whether to report yet another of Doug Ross's indiscretions--Doug slept with med student Harper Tracy. Carter becomes upset when Harper confesses this to him. Carol meets with a mobile notary to finish the paperwork to purchase a house. Bernstein informs Doug that he need to look for other employment. Benton is visibly upset when Jeanie begins work in the ER as a physician's assistant.

The ER staffers are in decidedly unfestive moods as Christmas arrives. Carol's spirits are lifted by a Santa-like patient. Mark is outraged when Jenn decides to stay in Milwaukee over Christmas. Benton and Carter score points with Vucelich when Carter convinces an older gentleman, Ruby, to include his wife in Vucelich's study. Mark gives a deposition in the O'Brien case. The death of a priest threatens to start a gang war. Weaver receives a surprise visit from an African friend. A Holocaust survivor, the victim of a carjacking, brings Chanukah to the ER.

Shep and Raul respond to a massive fire without proper equipment, risking their lives to save addicts and their children. Shep will be okay, but Raul has third-degree burns covering his body; it's only a matter of time. The ER is flooded with burn victims. Chloe returns to Chicago. Doug is stood up by his father for a basketball game.

Morris and Gates treat an older man who was assaulted on the street; Sam gets a surprise visit from her sister; Dr. Morgenstern visits County General when he discovers an old mentor is ill.