Susan institutes extra precautions in case Chloe tries to reclaim Little Susie. Mark changes his look, growing a goatee and wearing contact lenses. Carol and Jeanie square off over the care of a transient. Carter celebrates when he receives his residency match, putting his patient and his job at risk. Shep, still suffering from Raul's death, is surly with new parter Reilly. Benton and Ross have differences when Peter discloses a critical mistake made by Doug, raising animosity between the two.

A 31-year-old security guard is brought in suffering from severe chemical burns, and a 21-year-old man is wheeled in after falling 75 feet into a river. Meanwhile, Benton is upset that Carla's boyfriend is part of Reese's baptism.

Carter and Lucy scramble across Chicago to find a dying girl's father who's a perfect match for her very rare blood type. Benton operates without transfusions to save the little girl's life.

Carter is overwhelmed by patients from a rock concert riot. Benton's former girlfriend is killed in a car accident. Newly promoted to chief resident, Chen panics and misdiagnoses a patient. Kovac angers Abby by flirting with a waitress.

Dr. Carter reads a letter from terminally ill Dr. Green to the ER staff. Dr. Weaver lashes out at a mentally challenged patient. A terminal, homeless man continues asking for Dr. Green.