Weaver and Susan's feud escalates to the point where Mark needs to step in and fix it. Benton is involved in a parking lot altercation, resulting in a broken hand and Carter replacing him in surgery. Mark cares for an abandoned elderly woman. Susan tries to juggle her work and care for Little Susie. Shep risks his life to bring in a gunshot victim.

The ER staffers are in decidedly unfestive moods as Christmas arrives. Carol's spirits are lifted by a Santa-like patient. Mark is outraged when Jenn decides to stay in Milwaukee over Christmas. Benton and Carter score points with Vucelich when Carter convinces an older gentleman, Ruby, to include his wife in Vucelich's study. Mark gives a deposition in the O'Brien case. The death of a priest threatens to start a gang war. Weaver receives a surprise visit from an African friend. A Holocaust survivor, the victim of a carjacking, brings Chanukah to the ER.

The ER hosts roughly a dozen pregnant women when a sprinkler bursts in the maternity ward. Carter plays tour guide for the visiting surgical intern hopefuls before going through the interview himself. Benton tries to bring a hopeless patient back from the brink of death in a marathon surgery. Jerry tries to convince the others that basketball player Scottie Pippen visisted. Doug visits his father.

Susan throws herself into her work to escape her stressful personal life, earning recognition from Kerry and Mark, who begins preliminary discussions on next year's chief resident. Carter needs a pedes rotation, and fast, with Doug to graduate med school. Doug takes up with his father's girlfriend. Shep overreacts and attacks an Asian boy interfering at a scene. Mark and Jenn try to discuss their divorce amicably, with unforeseen results. Benton is named Resident of the Year. Harper leaves for an OB rotation at Parkland in Dallas.

It's Susan's last day. Carol stands up for her nurses when one of them is being rotated to another department.

Carter feels guilty about Gant's death. Benton doesn't want to talk about it.

Jeanie asks Greg to help Al get into a special AIDS-program at the hospital. Olbes brings in her grandfather, who had a stroke.

While a film crew is filming in the ER, it's Elizabeth Corday's first day.

Greene flies to San Diego when his mother falls and is hospitalized. His concern increases when he finds her acting "completely loony and out of control." To make matters worse, he butts heads with his dad over her care.

Dr. Corday's father visits from overseas in an attempt to convince her to join his medical practice. Weaver suggests that Elizabeth look into alternative methods to stay in America, like starting over as an intern. Weaver also doesn't let an opportunity pass to remind Doug of the way he bypassed her authority in the McLean case. Lucy continues learning, earning more of Carter's respect than she deserves. Peter takes Reese in for another hearing test. Mark has several discussions with paramedics about the state of the EMT program. Carol hires a nurse practitioner to help out in the clinic. Carter is having trouble being an RA in the dorms.

Doug jeopardizes future federal grants for the entire ER when he breaks a double blind study by giving a sample drug to an ailing patient. Doyle lodges a sexual harassment complaint against Romano, hoping Dr. Corday will lend support. Lucy begins her surgery rotation under Benton's tutelage. The two of them treat a man claiming to be 140-years-old. Mark declines to proceed in the NASA program. Carol questions Lynette's intentions when she hosts a women's health clinic for African American women only. Mark goes to bat for Pickman when she inadvertently leaves a severely injured man at an accident scene.

Peter accepts Romano's suggestion and takes a two-week job in Minnesota to earn some extra money. Unfortunately, before he gets a chance to leave, he's transferred to backwoods Mississippi, where the hospital is only a two-room building. Peter battles local racism, delivers a difficult infant while battling the grandfather's concerns that the child might be black, and uses unorthodox methods to save two shrimp boat workers. Meanwhile, back in Chicago, Jeanie's condition worsens.

The hospital suffers through a series of power outages. Carol's decision to send Doug a fax about her pregnancy is thwarted by the power outages. The staff is on alert after a raped and beaten patient is found in a hallway. Romano begs Corday to stay in trauma. Carter and Roxanne break up. Carter and Lucy treat a pheromone saleswoman.