Severide finds that he shares a familiar past with Eric Whaley, the Lieutenant who was brought into the firehouse to help out. Dawson lets Shay in on her secret, while Casey deals with family issues. Meanwhile, a bad batch of heroin on the streets has Boden and the team scrambling, while Clarice and Shay find they have a new problem to overcome.

Dawson attempts to help her brother Antonio unravel the details of his drugs-and-gang investigation, and goes behind his back in turning to an unlikely source for assistance. Casey and his mother, Nancy struggle with their new relationship. Meanwhile, as a favor to Lieutenant Whaley, Severide visits someone important from his past, while Herrmann and Otis learn some hard truths about their "silent partner" in the bar.

The anguish that haunts Cruz over his previous actions boils over, as he puts himself and his fellow firefighters in jeopardy. Casey and his sister Christie try to solve their issues with their mother and each other. Meanwhile, Severide reaches out again to an important person from his past as a favor to Lieutenant Whaley and the squad gains new perspective after assisting the bomb squad on an extremely dangerous call.