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Les decides whether to buy a new pawn shop; Seth and a customer go head-to-head on a vintage bubble-hockey game; and Ashley gets caught in the middle of a battle between two customers.

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Seth and Les have a confrontation over their personal business styles, which intensifies after problems in the warehouse arise.

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Ashley stages an intervention to lessen the tension between Seth and Les, but things don't go as planned.

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Seth's plan to get a cash influx into his Internet department hits a glitch when one of his guys makes a huge mistake. When Les demands that the situation be rectified, Seth takes a stand and confronts the big boss.

Les issues an ultimatum to the staff after uncovering some damaged merchandise.

In the Season 5 finale, tensions run high when Les promises to fire the employee who makes the next big mistake. When Rich drops the ball, the stage is set for a showdown.