Crystal decides to hold a contest to determine the Employee of the Year, but unbeknownst to the staff, a winner has already been pre-determined. Meanwhile, as Ben contends with catering to Eli's needs, he must also keep the rest of the employees from being distracted by the fake contest and get the arena ready in time for Eli's performance.

Ben discovers Roman has no place to stay and reluctantly takes him in. Crystal harbors animosity for a certain ice dancing group, and Alice feels guilty when she fails to keep up with her "perfect man," Alonzo.