American Todd Dempsy moves to India to head up a call center for a novelties company. After meeting his eccentric employees, Todd realizes he has to teach them about American culture in order to help them sell the humorous products from the company's catalog.

Performance is low and the boss tells Tod that somebody has to be fired, and it appears that Manmeet is the one who will get the ax, although Gupta is convinced that he will be the one.

Todd is confused when an employee files a sexual harassment claim against him because he doesn't know what he has done.

Todd holds a Halloween party at the boarding house where he is now forced to live by the company because of cutbacks, which is part of his plan to get close to Asha.

Todd hooks up with Tonya in the office while his workers are all off celebrating Diwali.

Todd tries to encourage Madhuri to audition to become a Bollywood performer, but Gupta takes him up on the offer instead. Meanwhile Charlie volunteers to fix the phone lines in Todd's office after the technician requests a bribe.

Charlie spies on Tonya to find out if she's seeing anyone, and discovers that she is--and it's not Todd. Meanwhile, Rajiv tries to make sure that he gets a good evaluation from his employees.

Todd's boss, Jerry, visits India with his mind set on partying. But while babysitting a drunk Jerry, Todd ends up in trouble with Tonya. Elsewhere, Charlie asks Gupta to teach him about Indian culture after he's deemed culturally insensitive by human resources.