A pushy, abrasive man literally drives into the E.R. to get help for his wife; Ehrlich finds an unusual girlfriend at the laundromat; Fiscus loses both Cathy and Shirley; Dr. Craig clashes with the newly appointed city comptroller, Joan Halloran, over his proposed heart transplant for schoolteacher Eve Leighton.

Dr. Caldwell suffers for his work on Eddie Carson; Joan reveals a secret in the E.R.; Ehrlich meets a brand-new Roberta; Dr. Westphall's housekeeper announces she's returning to Italy; Eve Leighton takes a turn for the worse.

The medical staff and Joan Halloran fight back when a large private hospital dumps an indigent, unstable emergency patient on the E.R.; Ehrlich seeks advice about his relationship with Roberta; Daniels is tied to the drug abuse charges against White; and Dr. Ridley and Morrison try to figure out a woman's violent mood swings and personality changes. Luther loses a father figure. A bored teenager wreaks havoc with the hospital's computerized records.