Michael prepares himself for the good or bad news about Holly and her boyfriend. In an effort to be an "awesome" office manager, Pam decides to put up a resolution board for everyone to post their New Year's resolutions.

Erin works to make a spooky, non-childish Halloween party with help from Gabe. Dwight becomes friends with Robert's son, and Pam and Jim debate the existence of ghosts. Meanwhile, Robert tries to figure out everyone's deepest fears.

The women of the office try to teach Dwight how to interact with female clients; Angela suspects the senator of cheating; Toby convinces some of the guys to grow mustaches.

Dwight is tasked with hiring a part-time salesman to be Jim's substitute, so he rounds up a supergroup of his cronies, including his oddball beet-farmer cousin, Mose. Pam is left wondering who her new deskmate will be. Erin seeks her birth parents with help from Pete.