A documentary crew arrives at the offices of Dunder Mifflin to observe the employees and learn about modern management. Manager Michael Scott tries to paint a happy picture, while sales rep Jim fights with his nemesis Dwight and flirts with receptionist Pam.

A consultant arrives to teach the staff about tolerance and diversity but Michael insists on imparting his own knowledge. Meanwhile, Jim struggles to keep hold of a lucrative contract extension.

Just as corporate tells Toby, one of the workers at the Scranton branch, to give a seminar on sexual harassment issues, Michael receives a visit from his obnoxious sales-rep friend Todd Packer. The two chauvinistic friends try to prove that the office is not in need of harassment counseling, but only wind up making the situation worse, causing yet another zany day at the office.

The Office is forced into the parking lot for the day when a fire starts in the kitchen. To ease everyone's boredom, Jim suggests a game of "Desert Island" and "Who Would You Do?", where certain staff members reveal a little too much information about themselves. Throughout the day, Michael talks business with Ryan, leaving Dwight feeling left out.

When Dwight embarrasses Michael by punching him in the stomach at work, Jim organizes a lunchtime rematch at Dwight's Dojo. Meanwhile, Pam becomes annoyed at Jim when he gets too physical with her, Ryan updates the emergency contact information on a secret mission, and Michael tantalizes Ryan when the boss gets a hold of Ryan's cell phone number.

Michael takes the entire Dunder-Mifflin staff on a motivational cruise aboard a party boat on Lake Wallenpaupack, but his planned presentation is bogged down by numerous distractions, including a dance contest, limbo, snorkel shots, and the pushy Captain Jack. Also, Jim and Katy's relationship hits the rocks as Roy and Pam finally set a wedding date, which does more than disappoint Jim, and by the end of the night, Michael's motivational cruise doesn't go completely to waste when he shares a heart-to-heart with one of the workers.

In the season finale, Dunder-Mifflin holds a Casino Night in the warehouse to benefit charity. While Michael faces the task of juggling two dates, Jim is forced to ponder the reality of transferring to the Stamford branch and what that means for his relationship with Pam.

When Michael unintentionally outs a gay employee, he stumbles through a sensitivity mine-field. Also, we find out what happened with Jim and Pam.

After Pam's outburst at Beach Day, she and Jim had a talk and realized how much they both missed their friendship. Pam never regretted her speech she gave to Jim in front of the rest of the staff; in fact, she was happy that it only took her three years to summon the courage to say what was on her mind.

Michael goes on a speaking tour of the other branches to explain Scranton's relative success, accompanied by his driver, Pam. Back at the office, Dwight and Jim - now heads of the party planning committee - forget a birthday, with severe consequences. Meanwhile, Andy falls for someone he should not.

Michael and Pam continue their tour of the branches with Michael taking a lesson from their visit to Utica. Dwight and Jim struggle to fulfill their new party planning duties with a grumpy staff. Angela's new cat causes a stir.

At the company picnic, Michael and Holly are reunited for the first time since their split. The rest of the staff competes in games, such as the volleyball tournament.

One year later, Dunder Mifflin employees past and present reunite for a panel discussion about the documentary and to attend Dwight and Angela's wedding.