Russ crashes into Sam's car and covers it up. To ease his guilt, he lends Sam his motorcycle, which Sully destroys. Desperate to come up with the cash to fix the bike, Sam enrolls in an experimental drug trial.

Russ tells everyone not to get him a present for his birthday, but everyone still scrambles to find him the perfect gift. Sam discovers that Russ once owned a beloved exotic bird, so he sets out to track one down. However, he gets into a load of trouble trying to import a bird across international borders.

To ramp up marketing to families, Russ decides that the airline needs a family-friendly icon. Sam submits a really great idea from Darcy, however Russ mistakenly uses a doodle drawn by Sully. The result is very "Sully-like."

Sam runs afoul of Meryl when he nominates her for an award, and later discovers that she is not as thrilled as he thought she would be.