Monica, Tess, and Andrew find themselves in a New York art museum, each assigned to a different individual. The museum is full of visitors of all ages, including a class of young children on a field trip. Keeping a wary eye on these youngsters is Bud, an older security guard whose retirement begins at the end of the day. Bud has emotional walls between himself and the rest of the world, and it is Tess's assignment to help knock them down. Monica is talking to Antonio, an artist who despises his displayed painting, a modern art piece compromising of yellow and above black whose dividing line is flawed by a solitary bump. In another wing, Andrew has revealed himself as the angel of death to Constance, a woman who has just discovered that she has cancer and is trying to determine what she has contributed to the world. Tess discovers that Bud is obsessed with a painting of a little girl holding flowers. Bud protects this painting more than any other in the museum, and even makes the

Monica and Andrew are planning a surprise party for Tess to show their appreciation. A new angel, Ronald, from Records and Permanent Files, shows up at the party hoping to meet Tess. The only problem is that Tess is running late and the hotel's banquet manager, Mr. Nalls, is pressuring them to move things along for the Chamber of Commerce banquet at five. Meanwhile, Tess, who is under the impression that Monica's in trouble, is having car problems, pulls into a diner/car repair station where a none-too-helpful cashier, Kelly, tells her she'll have to wait until Penny returns from a tow call. Meanwhile, back at the banquet room, Ronald tells Monica and Andrew about how he daydreams about helping people face to face. But he doesn't feel he has what it takes to be a caseworker. Tess, meanwhile, tries to get Kelly to help her, but Kelly insists she doesn't do favors, that anytime you do things for other people, you just get into trouble. As the 5 o'clock hour arrives with no sign of