An afternoon at the ice hockey turns ugly for Jack, Erica, Gabrielle and Heath when a fight breaks out between a player and a spectator with devastating consequences for those around them. While administering another round of chemo to Ann-Maree, Von tries her best to convince the frightened woman that she needs to be honest about her condition for both her sake and Bart's. Charlotte and Dan are given a lesson in the unhealthy lengths some people will go to for love. Steve Taylor returns to work at All Saints.

When a homecare patient is brought in after taking a lethal drug combination, it's up to Von, Bart and Frank to work out whether or not it was an accident. Dan reassesses his impending buck's night after two very drunk mates come in after a shocking accident. Erica helps a patient with a cardiac irregularity maintain a positive outlook. Charlotte does her best not to falter as Frank continues to inundate her with paperwork.

Charlotte and Mike clash over the best way to deal with a patient, who has sustained a head injury in a road accident. As the woman is a single mother Charlotte wants to take no chances and she pushes for early surgery. But Mike believes surgery is unwarranted and adopts a wait and see approach. The situation is complicated by a daughter who seems to have no other family to turn to.

Frank is making an effort to throw Amy and Bart together, not knowing just how little professional respect Bart has for his niece. Their patient, Craig suffers from frequent fainting spells, but when Amy takes matters into her own hands, deliberately bringing on another attack in order to prove her point, Bart is forced to confront Frank about her attitude and her shortcomings as a nurse, and Amy is forced to finally realise and regret her limitations as a nurse.

Gabrielle and Steve tend to a patient, Terry, who is so afraid of dying of skin cancer like his father, that he's become a recluse. Steve offers some words of wisdom to Terry — that a life lived in fear is a life wasted — and Gabrielle takes heed, suggesting that she and Steve try again. But Steve's reaction is not the one she was hoping for.