Mama is complaining about not having done nothing with her life, so Naomi suggests she get a job. So Mama heads down to the employment agency, and after freaking out taking the entry test, she has to go through an interview. The Clerk suggest she doesn't have much of a chance of getting a job, until she remembers Raytown Travel is looking for a new secretary. Mama takes the job and starts that Saturday.

Mr. Vogelman, Mama's new boss, gives her a quick tour of her duties and leaves as Mama sets up her desk for the day. First she has trouble with the phone, not being able to get anyone to answer when she picked up (she had to push the lighted button), once she got that down, a couple came in and wanted to book a trip to Tahiti. But then the family calls, having a crisis involving Buzz' missing shoes and Sonya locking herself in the bathroom, and soon enough Mama starts being rude to everyone, and Mr. Vogelman decides she's just not the right person for the job so he fire's her.