""Welcome to the game, ...."" Sydney Bloom, a loner VR hobbyist, stumbles on a whole new dimension of VR when she inadvertently discovers that she can ""pull"" anyone into VR with her via the phone lines. When she innocently uses it on a man she is dating, she learns, to her horror, that he's a serial rapist/killer. To complicate matters, her inquiries into VR have brought her to the attention of a super-secret intelligence operation called ""the Committee"". Her life is changed forever by the words""Welcome to the game, Sydney Bloom ....""

Sydney is assigned to to subconsciously prod Jackson Boothe, a troubled employee of the Committee, into returning to work. In doing so, Sydney discovers that Booth is an assassin, and he murders Sydney's Committee contact, Dr. Frank Morgan.

Oliver Sampson becomes Sydney's new contact for the Committee, and he pushes her into trying to trace who hired Boothe. Sydney discovers that Dr. Morgan's corpse has been cryogenically preserved.

Sydney and her sister Samantha are reunited and, along with Duncan, they into VR5 to discover what really happened the night of the car crash. It turns out there was no car crash: Sydney's memories were altered by her father to protect her from the Committee. A faction of the Committee is after Sydney; Oliver is assigned to murder Sydney but rebels. Sydney goes into VR7 to rescue her mother from her coma.