The Grey Sloan doctors continue to face their new COVID-19 reality and deal with a familiar and stubborn patient. Koracick is put in charge of the interns who recently joined the hospital ranks and Link operates on a sex therapist. Elsewhere, Maggie finds comfort in Winston's virtual presence.

The hospital ventilator shortage has the doctors gravely concerned when both a mother and daughter are in critical condition with COVID and fighting over the last ventilator. Meanwhile, Hayes’ high-risk sister-in-law with multiple sclerosis ends up in the hospital with a kidney stone, and the sister house has a few more kids join it as Amelia plays babysitter for the day.

The Grey Sloan doctors are stuck in the middle of a fight between a newlywed couple who are injured in a car accident and brought to the hospital for treatment. Meanwhile, Jackson’s generosity with COVID-positive patients goes a bit too far, and Hayes works to rebuild Maggie’s confidence and convince her to perform an extremely risky heart surgery.