The shift comes together to support their pregnant teammate, Kaitlyn Schroeder, when she takes a call reporting two kids shot in the face, and a caller whose childbirth doesn't go exactly to plan.

The team comes together to support Donna Majoros when she’s faced with a call that brings a past trauma into light. When Essence takes a break, a carjacking goes from bad to worse. Melinda caps off another night at dispatch with a cake with a twist!

Jessica Merkosky keeps spirits high on the dispatch floor while her shift scrambles to make sense of a reported gunshot victim in the drive-thru lane; when Jessica coaches a caller through CPR on his mother, she's shocked to learn the cause.

Jennifer Barber is thriving in her first year dispatching at CVD, but when she gets caught in a never-ending cycle of calls involving children, she must lean on her team to help every caller.