The Movie Database Support

I am having issues with movies that are being shown on both Now Playing and Upcoming movies. Also up until recently the Now Playing and Upcoming movies would follow release dates in order, everything was in chronological order but now its every where. https://www.verticecine.com/

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@ecker34 said:
Help with API
I am having issues with movies that are being shown on both Now Playing and Upcoming movies.
Also up until recently the Now Playing and Upcoming movies would follow release dates in order, everything was in chronological order
but now its every where.
https://www.verticecine.com/

I just tested them both. The period of dates were these.
now_playing
dates
maximum "2021-11-28"
minimum "2021-10-11"
upcoming
dates
maximum "2021-12-24"
minimum "2021-11-29"

I don't know if the updating of dates takes place simultaneously.
They may overlap at some point.
now_playing and upcoming have filters for Region (Country)
This filter changes the response.
If no Region (Country) is specified I believe all release_date from all over the world will be valid.
So the Movie is in now_playing in one country and it is in upcoming in another country.
Or in the same country with different release dates.
For example, Venom: Let There Be Carnage (2021)

US Estados Unidos   -   01/10/2021  PG-13   Cinema  
US Estados Unidos   -   23/11/2021  PG-13   Digital 
US Estados Unidos   -   14/12/2021  PG-13   Bluray/DVD/VHS  

https://www.themoviedb.org/movie/580489-venom-let-there-be-carnage/edit?active_nav_item=release_information

You need to post the API Requests you are making here.

Problems with API Request

In order for someone to help you with API Request questions,
it is critical that you post here the API Request you are sending to the TMDb server.
Remember to replace your Key with MY_KEY , YOUR_KEY , THE_KEY , or something like that.

Not the programming code you used to build the API Request.
But the API Request that is sent to the TMDb server.

Hi, I am using this one request for upcoming movies. here you can see i'm passing region as well
https://api.themoviedb.org/3/movie/upcoming?api_key=MY_KEY&region=US&language=en-US

@ecker34 said:

Hi, I am using this one request for upcoming movies. here you can see i'm passing region as well
https://api.themoviedb.org/3/movie/upcoming?api_key=MY_KEY&region=US&language=en-US

As I understand your initial complaint is that the same movie appears in both now_playing and upcoming.
Got it correctly?
If this is true then I ask:
Are you using the same region parameter in now_playing ?

So everything has been fine up until recently. I think the api was installed over 8 months ago and just recently it has got all out of sorts. There are two films that wont leave the Now Playing and Upcoming movies list. Films were being added to the Now Playing and Upcoming movies nicely in order. Now Playing list was adding the latest films to the list by newest first and Upcoming Movies was showing the films setting to be released in theaters first. I haven't altered the api since install. So I am confused on why I am having this issue.

I believe that this type of problem only Travis Bell, the administrator, can provide an answer.
Let's wait for him to come by.

ok no problem

Hi this support post has not been resolved, can I please speak to whomever to get this issue resolved?

Hi @ecker34,

These two requests are looking fairly different to me:

What's an item you believe is incorrect on either of these results?

I have to add, a year later, he is correct... seems its the date range though, in my opinion. Without including date range, the two services use different date ranges.

Trouble is, so far, I have not found the correct syntax to pass date variables so that I can make them the same, hopefully fixing the issue ecker34 pointed out, and I can confirm

@cguweb said:
I have to add, a year later, he is correct... seems its the date range though, in my opinion. Without including date range, the two services use different date ranges.
Trouble is, so far, I have not found the correct syntax to pass date variables so that I can make them the same, hopefully fixing the issue ecker34 pointed out, and I can confirm

I assume you are making API Requests exactly like these:
https://api.themoviedb.org/3/movie/upcoming?api_key=THE_KEY&region=US&language=en-US
https://api.themoviedb.org/3/movie/now_playing?api_key=THE_KEY&region=US&language=en-US
If not, please post your requests here.

And please advise which movie is in both answers.

... movies that are being shown on both Now Playing and Upcoming movies.

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