The Movie Database Support

I tried to request an API key, but then when I went to delete the first request because I needed to change it and resubmit, I now cannot access the system at all.

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@CrookedAutobot said:
API Help
I tried to request an API key, but then when I went to delete the first request because I needed to change it and resubmit, I now cannot access the system at all.

Can you access your account?
https://www.themoviedb.org/settings/account


EDIT
I confess that I asked for my Key a long time ago.
So I don't remember the process very well;
But what do you mean by when I went to delete the first request ?

Once the request is submitted, you can view the request. at the bottom is an icon that allows you to delete it. i wanted to change some things and so I figured I would delete it and start over.

Here is what I see when I try to go to the API page: API Error Page

BUMP! Please Help!

I think the only person who can solve your problem is Travis Bell, the Administrator.
And he's on vacation. It must return, I believe, until the 26th.
I'll change the title of the topic to
Access settings/API - HELP
Let's make it clearer what the problem is.

I don't know what your urgency is.
A more radical way to solve the problem is to delete your account
https://www.themoviedb.org/settings/delete-account
and create a new account.
But, if you can wait it is better. After all, your account has existed since 2015.

Thank you for your assistance. You are correct that there is no urgency; however, I had not heard anything in several days. I can certainly wait until his return.

Regards,

Daniel

Hi Daniel,

Indeed, it's because you deleted your post.

I'm away until next week (and don't have access to all of my tools) but will fix this for you when I get back to work next week.

Hi Daniel, you should be able to head back in now and request a new API key. Cheers.

Travis,

Thank you for sorting me out. I apologize for the impatience. I hope you had a wonderful holiday.

Thanks again,

Daniel

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