The Movie Database Support

 Ongoing Maintenance

Dear TMDb Community,

In the next few months, you might notice some changes on our site. My primary goal is, and always has been, to build the best media database on the internet and in order for me to stay true to that goal, we will be making these changes to enable TMDb to be more robust and reliable than before.

As you might recall from my 2019 recap, I have some pretty amazing plans for 2020 so stay tuned for some really fantastic launches this year!

If you have any questions please contact us at support@themoviedb.org.

Sincerely,

Travis

Hi I created a API key last year but now when I try to use it I get invalid key response. How do I delete and request new key? Thanks

2 replies (on page 1 of 1)

Jump to last post

Take a test.
Click to go to your Profile > API: https://www.themoviedb.org/settings/api
At the bottom of the page, below, you'll find the Example API Request.
https://api.themoviedb.org/3/movie/550?api_key=[THE_KEY]
Use this example to do a search using your browser.
If it works, your Key is OK.

When there is a problem, the TMDb Server sends a message.
Here is a list of possible messages:
https://www.themoviedb.org/documentation/api/status-codes
Can you tell which message the server sent?

If it does not work, let us know right here.

If you are in India, probably the problem is with the Internet Service Provider or ISP.
See here: https://www.themoviedb.org/talk/5c3928d70e0a26444200460f

Some users in China are also experiencing problems with servers.

seems to work now strange! thanks

Can't find a movie or TV show? Login to create it.

Global

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p open profile menu
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