The Movie Database Support
Support → Website Support
I get error 500 when I try to edit website or youtube urls
posted by Mr_DemocracySTAFFMOD on October 2, 2019 at 11:30 AM
When I try to add a movie trailer from youtube to a page I get this in the console:
Failed to load resource: the server responded with a status of 500 ()
The same happens when I try to change the website of a tv network.
Reply by Travis Bell
on October 3, 2019 at 12:12 PM
Hi @Mr_Democracy,
There was an issues yesterday for ~20 minutes. It was fixed right after you posted this.
Reply by Mr_Democracy
on October 3, 2019 at 12:58 PM
Yes, I noticed that the website URL got fixed yesterday, but YouTube links still doesn't work for me.
This is what I see in the console when clicking the "Save"-button:
POST (URL) 500Unchecked runtime.lastError: The message port closed before a response was received.It looks like it only happens in Chrome and FireFox though. With Microsoft Edge I'm able to add the YouTube links.
Reply by Mr_Democracy
on October 3, 2019 at 1:00 PM
Nvm about it working in Edge. It only worked once and has stopped working there too.
Reply by Travis Bell
on October 3, 2019 at 1:17 PM
What's a YouTube link/ID you're trying to add? And to what item?
Reply by Mr_Democracy
on October 3, 2019 at 1:19 PM
TxPx5-4DtEY to this: https://www.themoviedb.org/tv/73772-bjerga-hotell/edit?active_nav_item=videos&language=no-NO
Reply by Travis Bell
on October 3, 2019 at 1:22 PM
Ah, that's a specific error to browsing in
no-NO. I don't think my local language mapping matches YouTube's. I'll see if it's an easy fix later this afternoon.Reply by Mr_Democracy
on October 3, 2019 at 1:25 PM
Oh, that's why it worked once in Edge. I accidentally used english when I added it in Edge the first time.
Reply by Travis Bell
on October 4, 2019 at 12:19 PM
This should be fixed for
no-NOnow. Let me know if you continue to have issues.Reply by Mr_Democracy
on October 4, 2019 at 12:27 PM
Awesome! It works now. Thank you so much :)