The Movie Database Support
Support → Website Support
Subscribing to empty message boards presently not working
posted by genplant29STAFFMOD on December 14, 2018 at 4:55 AM
As of during recent hours (wasn't happening yesterday), when I go to a movie, series, or person page, that's never, to date, had any message board posting, and try subscribing to it, so I'll be notified when/if anyone eventually posts, I don't successfully subscribe. I've just now experimented on various different empty board pages, and in each case subscribing isn't at all working today.
It was definitely working fine yesterday, as I successfully subscribed to at least a few different empty pages after first bringing the corresponding TMDb overview or profile entries up to speed. I only discovered the present issue within the last 30 minutes.
Incidentally, I'm referring to the place on any empty message boards page that says:
- Want to be notified when someone makes the first post? Yes, notify me! (those final three words appear as a green clickable link, though the link is today dead)
I tried logging out of TMDb, then back in, though it didn't make any difference regarding the mentioned issue.
Reply by Travis Bell
on December 14, 2018 at 9:40 AM
Hi @genplant29,
Thanks for letting me know. I recently performed a heart transplant of sorts to TMDb so it’s not surprising that there’s a few issues like this.
I’ll get this fixed next week when I’m back in the office.
Reply by Travis Bell
on December 21, 2018 at 12:25 PM
This should be fixed now.
Thanks.
Reply by genplant29
on December 21, 2018 at 2:54 PM
Thanks so much, Travis. I just now experimented subscribing to a board that so far doesn't have any discussion threads created for it and, indeed, all is now again working perfectly.