The Movie Database Support

Hello,

I am trying to add the Imdb ID to this actor : https://www.themoviedb.org/person/1616714-james-leblanc?language=fr-FR that correspond to this Imdb page : https://www.imdb.com/name/nm2415295/?ref_=ttfc_fc_cl_t41.

I have the following error message "Imdb id is already taken by Jimmy LeBlanc". However when I click on the link provided by the previous message, I come back to the same actor page: https://www.themoviedb.org/person/1616714-james-leblanc?language=fr-FR, and the ID Imdb was not input on the database.

Can you help me?

Best regards

enzo94

11 replies (on page 1 of 1)

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@enzo94 wrote:

Hello,

I am trying to add the Imdb ID to this actor : https://www.themoviedb.org/person/1616714-james-leblanc?language=fr-FR that correspond to this Imdb page : https://www.imdb.com/name/nm2415295/?ref_=ttfc_fc_cl_t41.

I have the following error message "Imdb id is already taken by Jimmy LeBlanc". However when I click on the link provided by the previous message, I come back to the same actor page: https://www.themoviedb.org/person/1616714-james-leblanc?language=fr-FR, and the ID Imdb was not input on the database.

Can you help me?

Yes. In most cases, the error message means that there is another entry with the name in the database to which the IMDb ID was already added.

What you should do now and I always do first -> search for the exact name that was shown in the error message! In your case, search for "Jimmy LeBlanc":

https://www.themoviedb.org/search?language=fr-FR&query=Jimmy+LeBlanc

You see, there are 2 different entries at the moment. You want to add the IMDb to this profile:

https://www.themoviedb.org/person/1616714-james-leblanc/edit?active_nav_item=external_ids&language=fr-FR

But the IMDb ID is already added to the other profile:

https://www.themoviedb.org/person/1784941-jimmy-leblanc/edit?active_nav_item=external_ids&language=fr-FR

All you have to do now is move the IMDb ID to the other profile and report the duplicate. Or, you could just report it, and one of us moderators will take care of it.

I'm not going to delete anything now so you can see what I explained. wink

I have the following error message "Imdb id is already taken by Jimmy LeBlanc". However when I click on the link provided by the previous message, I come back to the same actor page: https://www.themoviedb.org/person/1616714-james-leblanc

There is clearly an issue with the IMDb ID nm2415295 though. It always link to the wrong profile. thinking

@banana_girl wrote:

I have the following error message "Imdb id is already taken by Jimmy LeBlanc". However when I click on the link provided by the previous message, I come back to the same actor page: https://www.themoviedb.org/person/1616714-james-leblanc

There is clearly an issue with the IMDb ID nm2415295 though. It always link to the wrong profiles. thinking

I don't understand what you mean? Do you mean here at TMDb, or at IMDb? astonished

I don't understand what you mean? Do you mean here at TMDb, or at IMDb?

Actually, it looks like it's a generalized issue. The error message link to the current profiles instead of the profiles with the IMDB IDs. (I thought the random ID I tried earlier worked, but maybe I got my wires crossed. stuck_out_tongue_winking_eye )

@banana_girl wrote:

Actually, it looks like it's a generalized issue. The error message link to the current profiles instead of the profile that has the IMDB ID.

Now I understand! face_palm_tone3 But I never noticed this issue in the past. I guess you can only notice it if the names are (slightly) different and that might not happen that often?!?

(I thought the random ID I tried earlier worked, but maybe I got my wires crossed. stuck_out_tongue_winking_eye )

grin

Hello everybody,

Thanks janar for the explanation. As I made reports regarding duplicated actors I never find any problem before. I mean when I clicked on the link provided by the error message it always opened the TMDB actor page with the Imdb ID filled as mentioned by banana_girl.

I have just made the duplicated report for Jimmy Leblanc.

I have the same issue with this actor "Darrin Baker" : https://www.themoviedb.org/person/171726-darrin-baker?language=fr-FR

When I try to add the Imdb ID (nm0048370) to this actor, I have an error message and the link proposed send me to the same TMDB page. As you proposed janar, I made a seach with the exact name of this actor and I find this TMDB page for the same actor : https://www.themoviedb.org/person/1230994-darrin-baker?language=fr-FR where the ID Imdb is the correct one.

I can also report this duplicated actors but I think there is an issue to be investigated on the link proposed by the error message that should be to the TMDB actor page with the Imdb link that is normal behavior I noticed several times except for this 2 actors.

Best regards

enzo94

@enzo94 wrote:

Hello everybody,

Thanks janar for the explanation. As I made reports regarding duplicated actors I never find any problem before. I mean when I clicked on the link provided by the error message it always opened the TMDB actor page with the Imdb ID filled as mentioned by banana_girl.

Hm, I never clicked on the provided link. I always go straight to search and type in the name. I'll have to test this the next time! wink

I have just made the duplicated report for Jimmy Leblanc.

I took care of it and deleted the duplicate: https://www.themoviedb.org/search/person?query=jimmy%20leblanc

I have the same issue with this actor "Darrin Baker" : https://www.themoviedb.org/person/171726-darrin-baker?language=fr-FR
[...]
I can also report this duplicated actors

You don't have to, I'll take care of it in a few!

EDIT -> Done: https://www.themoviedb.org/search?query=darrin+baker

I think there is an issue to be investigated on the link proposed by the error message that should be to the TMDB actor page with the Imdb link that is normal behavior I noticed several times except for this 2 actors.

Yes, it seems to be an error in the error message link! rofl I'll keep this discussion open so we won't forget. see_no_evil

Best wishes,

janar

@banana_girl said:

I don't understand what you mean? Do you mean here at TMDb, or at IMDb?

Actually, it looks like it's a generalized issue. The error message link to the current profiles instead of the profiles with the IMDB IDs. (I thought the random ID I tried earlier worked, but maybe I got my wires crossed. stuck_out_tongue_winking_eye )

Yes, it happened to me today as well. nerd Hopefully Travis can take a look and fix it. tools

I'll look into this tomorrow, thanks.

This is fixed. The validation errors should link to the proper items now.

Thanks Travis😀

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