The Movie Database Support
Support → Website Support
Problem uploading posters
posted by LazilyLethargicSTAFFMOD on April 22, 2018 at 8:59 AM
I'm trying to add a poster to a film but the button to upload an image for a poster is no longer there. It was there and working when I last uploaded a poster but I can't see it now. I've tried reloading the page and using other browsers but it still doesn't show up. It may be a problem exclusive to mobiles as I'm on a phone, but it worked previously.
Reply by ticao2 š§š· pt-BR
on April 22, 2018 at 4:39 PM
Considering that I added some posters without problems, it remains to ask:
Reply by LazilyLethargic
on April 22, 2018 at 5:26 PM
I've gone on the pages of multiple films to see if it was just a few which it didn't work for, but the button to add a poster hasn't been anywhere on the screen for any.
I've tried various languages.
English.
Apple.
Safari, Google and Chrome.
What's not showing is the rectangular box at the top of the screen which contains the add poster button with the cloud symbol. It's not at the top where it was before or anywhere else on the page.
Reply by Travis Bell
on April 22, 2018 at 9:24 PM
@LazilyLethargic Are you on mobile? The upload buttons were removed on mobile, although they might return. The thing is, none of the edit pages have been tested on mobile as they are not a supported platform for editing.
Reply by Marr š³š±
on April 23, 2018 at 12:43 AM
I rather not have upload functions on mobile
honestly. Because its almost impossible to tell the full size quality.
Reply by LazilyLethargic
on April 23, 2018 at 2:32 AM
I see, I didn't know they were removed though I hope they return. It's pretty inconvenient to have to go on to pc every time you want to upload an image and if you don't have access to a computer then you can't.
Reply by Travis Bell
on April 24, 2018 at 12:11 PM
Honestly, the issue @alltimemarr mentioned is exactly why it was removed. I can't imagine a good way of ensuring quality control and how most users would be able to adhere to our image contribution guidelines from a phone. Our moderators have to spend a lot of time cleaning up images because even as it is, a lot of the image contributions simply aren't good enough.
Two issues right off the top of my head would be maintaining proper aspect ratios (ie. the need to crop images, which means an image editor on your phone) and judging the clarity/bluriness of an image on a high DPI screen like a phone (because 100% is not 100%). Those two issues are super hard and difficult to do "right" on mobile.