תמיכת The Movie Database

I've been trying to get my app deployed into Alpha in the Google Play store.

I've been rejected and was told that:

"Your app will not be reinstated because it violates our Device and Network Abuse"

Split sentence for DaNA link: https://play.google.com/about/privacy-security/device-network-abuse/

"policy by downloading, monetizing, or otherwise accessing YouTube videos in violation of the YouTube Terms of Service or YouTube API Terms of Service. For example, your app curates one or more YouTube videos that contain copyrighted contents not uploaded by the original content owner. Please be reminded our content policies apply to any content to which your app displays or links, including any ads it shows to users and any user-generated content to which it hosts or links."

This is for showing video's attached to a movie. https://developers.themoviedb.org/3/movies/get-movie-videos

When I asked for specific examples, I was told:

"I understand you are using a third party API for your app content. However please note that our content policies apply to any content to which your app displays or links, including any ads it shows to users and any user-generated content to which it hosts or links. Thus I would highly advise you to make modifications to the app to remove any policy violations and prevent further removals.

Some example of the copyrighted content displayed in the app include trailers of Spirited Away or Forrest Gump."

Any thoughts other than to remove the video's entirely?

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You've embedded a youtube player?

You could try launching the native youtube app to play the trailers.

Reference: http://stackoverflow.com/questions/5321909/how-to-invoke-youtube-application-from-my-webapp

@thinkingmedia No, there is no embedded player in my app. My app either launches the YouTube app or a browser with the Youtube link.

That was one (of many) questions that I had to ask to try to ferret out what they were really complaining about. Google is extremely poor at actually giving the developer what they are actually disproving. Why they don't tell YouTube to take down / mark private those videos, I think is outside of their purview.

If one looks at the Spirited Away movie https://www.themoviedb.org/movie/129 , there is only 1 video attached to it. That video is not on YouTube with Studio Ghibli or Disney (or another) distributor as the author. That is what they (Google) are complaining about: "your app curates one or more YouTube videos that contain copyrighted contents not uploaded by the original content owner"

The website has a report link (which I'd assume will throw it in a queue for evaluation by someone at TMDb). I don't see a API feature similar to this.

If someone else has any other thoughts on getting around this, I'd certainly love to hear about it.

It might be a better idea to look at Forest Gump video's https://www.themoviedb.org/movie/13-forrest-gump/videos

It has 7 videos, all of which are trailers.

Only 1 of these author's look like a distributor / film maker: Paramount Movies The other 6 are what Google is complaining about: "your app curates one or more YouTube videos that contain copyrighted contents not uploaded by the original content owner"

A thought on this came up to me.

Can the JSON result of https://developers.themoviedb.org/3/movies/get-movie-videos return the type (such as trailer and other) and for the trailer type return the author : movie owner / distributor and other?

If that can be done, I can filter out for the trailer type where it is the movie owner / distributor. I think that this might be a solution for the problem and allow keeping of the other movie trailers to display in other uses other than the google play store.

policy by downloading, monetizing, or otherwise accessing YouTube videos in violation of the YouTube Terms of Service or YouTube API Terms of Service

That is very clear about what the issue is.

They have inferred that you are attempting to monetize (earn income) directly or indirectly via the usage of the YouTube API. It could be as simple as charging a fee for your app, or showing that your Google account is using an ad service, or that you have in-app purchases.

What they're telling you is that the earning of money while using YouTube is a violation of the terms.

You're looking for fault in which videos you are using, but that's not what the problem is. YouTube hosts those videos without any concern.

I can understand why they have this policy. An app could have popup ads that use a third-party advertising market before showing youtube videos. The app author would earn income while having nothing to do with the original video content.

This is an interesting thread, I have not seen Google complain about this particular issue before.

Completely unrelated to this issue (although this adds fuel to my fire) I already have plans to change this functionality. I'm getting tired of users replacing the official trailers for their own. It's not hard to imagine why people are trying to do this, TMDb is responsible for millions of YouTube plays a month and if you can get some ad revenue from that, well, duh, they're going to try.

The new system will still be YouTube based but will move to only supporting official trailers when they're available and prevent users from removing official trailers. This will be getting worked on in the next few weeks. Until this work is done though, I don't see any way to please Google's request. It's the wild wild west with videos right now.

@thinkingmedia As I noted to them, this app does not use the YouTube API. I also noted that this app does not use an embedded video display, but uses the YouTube app or the web browser to show the video.

I specifically asked them about both of these things (where I don't use the YouTube API and don't have an embeded video display) in my attempt try to figure what is going on. Google did not comment about either of them, but kept on pointing to the listing of the videos. I believe that they lump YouTube and the YouTube API together, making it easier to give a singular canned reply.

As this app will be free and contains no adds, there isn't any monetization possible.

Given my previous 3 emails to them to figure out the issue, I believe what you are saying is not the case. Just to be 100 percent sure, I'll send in the text I put above for Forest Gump and ask them to verify that is indeed the problem.

@travisbell A question about video service providers. Do you find that European movie / tv companies use YouTube over the more local (to them) Daily Motion?

@springtale well, I think that just sucks. I would drop trailers from your app as a temporary solution, and maybe later you can sneak it back in.

@thinkingmedia Agreed. I don't think sneaking anything in can be done at this point, as I'm sure it's on a manual review list. I sent the question off to them to be 100% sure that I've got it.

@springtale when you finally get past this BS. Can you share a link to your app as I'd like to see what all the drama was about.

@thinkingmedia Of course.

Google reply to this question: Note: I thought I sent this, but didn't get a confirmation as I did on the others- so resending.

In order to be sure that I've got the 100% correct problem, I'm asking this:

Forest Gump has 7 videos, all trailers: https://www.themoviedb.org/movie/13-forrest-gump/videos (the app uses the data from here)

Should the app only display the video from the author who is the owner / distributor? In This case, I think it should only show the one from author: Paramount Movies.

For Spirited Away, should it show no videos as there wasn't a author owner/distributor?

Was: "As much as I'd like to help, I’m not able to provide any more information or a better answer to your question than what was provided in our last communication" ... "In our previous email, I made sure to include all the information available to me."

When I was working at trying to solve this problem https://www.themoviedb.org/talk/5487cf7bc3a3684151000540?page=2#58bdef4ac3a368668f047577 somehow Google reviewed an old version. The reviewer actually showed this specifically as a problem (pic)

From the above (prior post), it proves that Google doesn't want non owner / distributor video's being associated with the movie or you will get hit by the violating the YouTube API.

@travisbell You noted above that you were going to rework this. Were you thinking about removing the non owner / distributor videos out or adding a new item to the JSON result showing the owner / distributor video status or some other thing?

P.S. Google never admitted that they were reviewing the wrong version. The response just said upload another version, if I wanted to and they'd review that one. Crazy.

Not yet, it's planned for this year sometime. I definitely want to look at this issue.

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