Discuss Jango

Item: Jango

Language: pt

Type of Problem: Incorrect_content

Extra Details: Hello, good evening

I'm having trouble is importing into my movie's letterboxd:

https://www.themoviedb.org/movie/535366-jango?language=pt-BR

The error message appears as if it had some adult content, and the movie does not. I'm waiting for problem solving.

Thank you

Olá, boa noite.

Eu estou tendo problema em importar meu filme para o letterboxd. Quando Clico em film data, ele informa que o filme está como conteúdo adulto, quando na página não está.

Fico no aguardo.

Obrigado.

2 replies (on page 1 of 1)

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If something on the movie or TV Show is wrong, use the Report Link on the movie page and report the error. Or correct yourself.
It could be Poster, Backdrop, or Release Dates, or anything else.
Usually the modifications made here on the site are updated on the TMDb servers within 10 hours.

But if everything is correct on the Movie or TV Show page on the TMDb Site,
all the data is there, just like the posters or backdrops, so the problem is not caused by TMDb.
Most likely the problem is caused by Letterbox.
If after this deadline the changes do not appear in Letterbox, we do not know the reason or the cause.
We do not know the cause and we do not have access to the tools to solve the problem.
Only Letterbox administrators can solve the problem, or explain why this is happening.

This morning I went to look more carefully.
By clicking Changes on the movie page, you can see all the edits made in the movie.
https://www.themoviedb.org/movie/535366-jango/changes
And there I can see that there was a time when you set as True.
ThiagoxThiago - u - adult: Value true
Soon after you set False.
ThiagoxThiago - u - adult: Original Value true > Value false

What must have happened is that Letterbox has created a Cache for this movie.
And I do not know how long this Letterbox cache lasts.

I think it was you, unintentionally, that caused the problem. :grin:

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