Katie, a frustrated cable news producer, is horrified when her mom, Carol, gets an internship at "The Breakdown." Despite Katie's best efforts, Carol is instantly beloved by the entire office, including blowhard veteran anchor Chuck. But when Katie hits a roadblock while producing a big story, she realizes that maybe having a mom at work isn't such a bad thing.

Katie tries to set workplace boundaries with Carol, but when a big story about an escaped bear lands in her lap, her mom can't help but meddle. Meanwhile, Greg tries to get Chuck and Portia to do a little friendly banter at the end of the show.

Carol is excited when Chuck asks her to wait for the cable guy at his townhouse, until Chuck gives an ominous warning that tests her curiosity. Meanwhile, Portia's phone gets hacked and Katie struggles not to read her private emails.

Katie makes a huge discovery about the story she's been chasing and, with the help of Carol and the rest of the staff, concocts a scheme to get the story out. Greg struggles with balancing his conflicting loyalties to his family, co-workers and conscience.

"The Breakdown" gets a new boss, Diana St. Tropez, a tough business lady with big plans to bring their outdated news program into the 21st century. Katie is thrilled since this is exactly the kind of strong, professional female role model she hoped for, but Carol is immediately wary of this new influence in Katie's life. Meanwhile, Chuck has trouble adapting to Diana's idea for a new panel segment of screaming pundits.

Carol is devastated to learn that her parents are getting a divorce after 70 years of marriage. Katie, still hurting from her breakup with Jeremy, is convinced that love is dead, but Carol is determined to prove that it's never too late to have a happy ending. Meanwhile, Chuck discovers that the reason for Justin's newfound happiness is the cute new barista at the coffee shop and proceeds to compete for her affection at the expense of his and Justin's friendship.

When "The Breakdown" staff finds themselves embroiled in a lawsuit with eccentric billionaire Fenton Pelt, Chuck is convinced he can solve the problem. But when Chuck's attempts to save the show backfire, he enlists the gang's help to pull off an elaborate heist. Meanwhile, after realizing that she has feelings for Greg, Katie is determined not to make a move on her unavailable boss. Her intentions are put to the test, however, when Diana St. Tropez demands that the two spend the night together fact-checking a story.

Diana St. Tropez returns with good news for "The Breakdown" staff: Fenton Pelt has agreed to drop his lawsuit on the condition that Chuck Pierce deliver a humiliating on-air apology and resign from news forever. Chuck, defeated, agrees, until Portia reminds him why he got into journalism in the first place. With Chuck's final broadcast approaching, Katie convinces Carol to reunite for one last job, and they race against the clock to find the one person in New Jersey who could disprove Fenton Pelt's claims and save the show.